Manage your team up to 90% more efficiently and maintain the best customer service for your guests.
Cleaning ManagementDid you know that 44% of hosts find cleaning to be a significant headache? AirGMS makes it less stressful and completely organized.
Airbnb hosts are enabled to manage all work orders and set cleaning tasks to specific cleaning crew members. The cleaners' work orders view is limited to their own tasks. It makes it so easy to track their scope of work, plan ahead and schedule the cleanings much more efficiently. Once the head of the cleaners assigns the task, the cleaning crew member receives a notification by text message, email or both. Using the same process, a cleaner then reports with one click when the task has been completed. The process is smooth and requires minimum time.
Operational tasksPin your to-do notes and be on top of your guest needs. Collaborate with your crew by adding tasks onto active reservation and turn your guest's inquiries into a five-star review.
What if a guest changes a booking at the last minute? Or what if the keys cannot be left at the same store? Use the AirGMS Operational Tasks feature to make sure your crew is notified about any single change to each booking.
Do you want to ensure a top quality service for guests? Our task Airbnb management system enables you to pin your ‘to-do’ notes at the top of your guest requirements list on any active reservation. You will be able to add tasks to each live booking and collaborate with team members to maximize your service offering. By doing this, team members will be able to view and act on guest inquiries and requests, boosting your profile and creating five-star guest reviews to increase the revenue of your Airbnb management business!
Team CoordinationInvite your cleaners and support staff to access AirGMS vacation rental software. This way they can see their own daily schedule and be able to coordinate the different work orders. The system is permission based, so you can set limits to individuals access.
Are you losing time by coordinating each team members’ activities? With AirGMS vacation rental software it is possible to give access to the support staff working with you to ensure the smooth running of your Airbnb management business. This access allows staff to see their duties for each booking, coordinate their activities and complete all tasks within a timeframe. You will have ultimate control over access as our system is permission based, which means that you can set limits on an individual’s access rights. This great time-saving feature will give you greater flexibility in assigning work orders for your support team.
Work OrdersCreate specialized tasks called “Work Orders” for your cleaners and service team for effective Airbnb management. These work orders can be assigned to different members of your team, allowing them to complete specific tasks such as cleaning a particular property. This is an essential part of making sure each property has been cleaned and prepared for the next incoming guest. Work order can also be used for your handyman or service personnel.
Is it difficult to keep on top of tasks to be completed before, during and after each guest stay? Our specialized task creation tool will take care of that for you! You will be able to create what we call ‘work orders’ and assign them to each of your support team. These apply to cleaners, maintenance staff and any other type of service provider that you employ. Each staff member will be assigned a set work orders and will confirm its completion – giving you a reporting system that ensures everything gets done on time at each Airbnb property. Keeping your property clean and maintained is central to its success and popularity among guests. Both of these aspects are often commented on in guest reviews on Airbnb website, so it pays to be one step ahead and have a team of staff well informed as to the tasks they need to complete.
Schedule & TasksSee all your “Work Orders’ from a task list. All the properties that have work orders can be viewed for your team with regular/additional instructions and comments.
There will be no more confusion over whether tasks have been completed with this helpful tool! You can view all your ‘work orders’ from a task list for effective Airbnb management. The view can be arranged so that your team will see all properties with existing ‘work orders’ attached, along with their status. The tasks will feature any regular or additional task notes so that everyone involved can be sure of progress and any extra duties required.
Access controlDo you need to provide your colleagues and staff members with a different level of access to your Airbnb management software?
Now you have total control of it. Select the actions each user is able to perform in the system and the role depending on their job functions. You can easily set up a view only or editing mode for the calendar, prices, templates and tasks. Additionally, you can restrict the access to specific properties. Provide each team member with permission in line with their type of work and make your Airbnb management as efficient and safe as possible. In AirGMS, Airbnb management companies can assign an owner to each property in the system. Going further, it is possible now to provide an owner access for each property that allows owners to view their business performance specifically. The reporting becomes as transparent as possible.